Doceo Support Center

Category: IT

Explore Doceo’s comprehensive IT services, including cybersecurity, cloud solutions, and network infrastructure, tailored to your business needs.

Email Vs. Voicemail
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IT , Other

Email Vs. Voicemail: When to Use Each and Why

When considering communication methods, the debate often comes down to Email vs. Voicemail. Business professionals are often so scheduled that it can be difficult to reach one of their contacts by just picking up the phone. So, you’re often left with just two options — email or voicemail. There is a time and a place […]

Commercial Mechanical Contractor
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IT

IT Case Study: Non-Profit

Doceo onboarded a well-known local  IT Case Study non-profit, and over the first 6 months of our relationship, simplified their environment, improved security, and reduced their IT expenses dramatically. Assessment & Discovery  (IT Case Study Non-Profit) Key findings included: Non-Profit Organization with 8 full-time & 16 part-time employees. Windows-based desktops and laptops, and Mac desktops.  […]

Building a Disaster Recovery Plan
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IT

Building a Disaster IT Recovery Plan (DRP)

The First Steps to Peace of Mind A disaster can strike your workplace at any time, and you cannot predict how it will affect your information technology. You may face unexpected outages, data loss, or damage to physical equipment. However, you can take proactive steps to prepare for these events. By creating a thoughtful disaster […]

Document Management Files
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IT

How Organized Are Your Shared Files?

A universal experience for office workers is the dreaded feeling you get when you can’t find a file. Whether it’s a word document, an image, scanned data or a different type of digital file, odds are that you’ve experienced the time-consuming and aggravating task of not being able to find the data you’re looking for […]

IT Case Study: Law Firm
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IT

IT Case Study: Law Firm

In this IT Case Study, we explore innovative solutions and strategies that have contributed to success in the tech industry. This highlights the challenges and solutions encountered in modern information technology environments. The insights provided here are crucial for understanding IT Case Study methodologies. Doceo performed an IT Assessment for a York, PA-based Law Firm, […]

Commercial Mechanical Contractor
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IT

IT Case Study: Commercial Mechanical Contractor

When embarking on large-scale building projects, selecting the right commercial mechanical contractor can make all the difference. This selection impacts the efficiency and success of the endeavor. In January of 2020, Doceo began the process of performing an IT Assessment of a York, PA-based Mechanical Contractor focused on servicing commercial customers. Being a Commercial Mechanical […]

Cloud Storage
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IT

Cloud Storage: Potential & Protection

How to Maximize Cloud Storage Potential and Protect Business Data When considering options for managing digital files, one cannot overlook the benefits of Cloud Storage. Cloud computing allows for the storage and retrieval of digital data via the Internet, improving productivity through accessibility. But, despite its widespread use, cloud technology remains confusing for many. They […]

Be Proactive with Managed IT Services
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IT

Be Proactive with Managed IT

As technology becomes increasingly more vital to businesses spanning across different industries, organizations rely on IT to stay competitive in today’s market. Computer hardware, software and networking are critical to the daily operation of offices around the world. If you need proof of this, just ask yourself how much work is done in your office […]

Avoid Phishing
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Cybersecurity , IT

Beware of Phishing Tests

With the evolution of technology advances for the greater good comes the evolution of the modern-day hacker. Whether it be through your cell phone, your company’s website, or your work email, hackers are finding new ways to fool victims each day. Beware of phishing tests that aim to exploit vulnerabilities. With the evolution of technology […]

Voice over Internet Protocol
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IT , Other

5 Ways VoIP Can Help Your Business

Let’s start with the basics: what is VoIP?  Voice over Internet Protocol (VoIP) is a system that allows its users to make telephone calls utilizing their internet connection, as opposed to those limiting copper lines. The VoIP system works by converting sound into data, which is then sent from user to user via the Internet. […]