I cannot say enough great things about Doceo and their customer service. A friendly voice is always waiting to greet you when ordering supplies or when requesting a technician’s help. The techs are diligent in assessing the issue and providing a fix promptly.
I have been extremely pleased with our decision to move to Doceo. From beginning to end, the process has been pleasant, seamless and without pressure. The delivery, set-up and training were excellent. They even disposed of our back-up and returned our leased machines at no extra cost.
Doceo even paid off our remaining payments on our existing lease so we could begin to enjoy the cost, quality and productivity benefits sooner rather than later. The service did not stop once the sale was complete. The Doceo service team has been very knowledgeable and responsive.
We work with an outside IT company and were concerned about the complexities of our network and the relationship between our copier and IT companies. Doceo has exceeded our initial reservations and concerns in not only meeting our needs, but exceeding them.
In a public school environment, our taxpayers want a low cost vendor while our employees demand quality service. Equally important is that you must be able to trust those who you engage in a business relationship. Doceo has earned and kept our trust!
To a potential client looking for a provider of office technology, I say look no further than Doceo. We count on our vendors to provide outstanding customer service so that we don’t miss a beat in delivering our health education mission. I know we can count on Doceo.
Doceo approached us with an unsolicited proposal to upgrade our existing Doceo office equipment AND save money. That initiative, combined with their keen understanding of our particular set of needs, demonstrated their continued commitment to our firm’s success.
From the very beginning you were responsive, faithful in keeping time commitments and you delivered on your promises, patiently and answered all questions along the way. The copier is running great and it’s capabilities have saved our staff hours!
Our staff members LOVE our new machines that we procured through your firm! The efficiencies and capabilities of the machines have provided our staff with extra time. We would be glad to recommend Doceo to anyone looking for a multifunction printer or copier.
