Doceo Support Center
About

A Journey Fueled by People, Defined by Results.

For over two decades, Doceo has combined entrepreneurial spirit with a servant’s heart. Every chapter of our story reflects growth, innovation, and a relentless focus on delivering meaningful impact for the people who trust us.

<span>A Journey</span> Fueled by People, Defined by Results. <span>A Journey</span> Fueled by People, Defined by Results.

Proven People. Proven Results.

Our brand promise reflects two decades of consistent excellence and trusted partnerships.

Our Mission

Putting customers first through servant leadership and delivering meaningful impact every day.

Our Story

Discover the milestones and growth that define Doceo’s journey since 2004.

Explore Doceo

Navigate our comprehensive hub of resources, teams, and opportunities.

History

It all started back in 2004

Founded in 2004, Doceo has grown from a single office to a trusted partner across the Mid-Atlantic. Our timeline highlights the milestones, partnerships, and growth that define our journey—and where we’re headed next.

  • 2004 - 2009
  • 2010 - 2015
  • 2016 - 2019
  • 2020 - 2025
2004

It Started With Service

Founded by John Lewis, Christian White, and Dave Bryson to build a technology company centered on service.

It Started With Service
2004

Doceo Office Solutions LLC Established

Formally launched as a locally owned business built to deliver trusted solutions with a service-first mindset.

Doceo Office Solutions LLC Established
2005

Doceo becomes an Authorized Toshiba Dealer

Forming a strategic partnership to deliver top-tier print technology.

Doceo becomes an Authorized Toshiba Dealer
2009

Joette Willey joins as Chief Financial Officer

Bringing financial leadership and operational discipline to the executive team.

Joette Willey joins as Chief Financial Officer
2010

Doceo expands to Hanover, PA

Expanding service capabilities to better support local businesses in South Central PA.

Doceo expands to Hanover, PA
2012

Doceo expands to Lancaster, PA

Continuing regional expansion to meet growing customer demand.

Doceo expands to Lancaster, PA
2015

Doceo celebrates 10-Year Anniversary

Marking a decade of growth, customer loyalty, and regional expansion.

Doceo celebrates 10-Year Anniversary
2015

Doceo expands to Harrisburg, PA

Reinforcing Doceo’s commitment to serving Pennsylvania’s capital region.

Doceo expands to Harrisburg, PA
2016

ACDI partnership established (PaperCut integration)

Enhancing print management capabilities with industry-leading software.

ACDI partnership established (PaperCut integration)
2016

Doceo becomes an Authorized Lexmark Dealer

Expanding print offerings with robust office printing solutions.

Doceo becomes an Authorized Lexmark Dealer
2016

Brian Shaffer joins as VP of Sales: Print Technology

Joining the executive team to drive sales growth and regional leadership.

Brian Shaffer joins as VP of Sales: Print Technology
2016

Doceo expands to Carlisle, PA

Broadening reach in Central PA to better support growing clientele.

Doceo expands to Carlisle, PA
2017

Tom Kuhn joins as VP of Sales: Print Technology

Bringing decades of leadership experience to the sales organization.

Tom Kuhn joins as VP of Sales: Print Technology
2017

Bill Baldauf joins as VP of Service: Print Technology

Elevating service operations and reinforcing client support excellence.

Bill Baldauf joins as VP of Service: Print Technology
2017

Doceo expands to Baltimore, MD

Marking the company’s first expansion into the Maryland market.

Doceo expands to Baltimore, MD
2018

Doceo recognized on Inc. 5000 Fastest-Growing Companies list

Nationally ranked for growth, innovation, and customer-first culture.

Doceo recognized on Inc. 5000 Fastest-Growing Companies list
2018

Doceo IT Services division launches

Diversifying offerings to include managed IT and support solutions.

Doceo IT Services division launches
2018

Doceo becomes an Authorized SonicWall Partner

Strengthening cybersecurity offerings for business clients.

Doceo becomes an Authorized SonicWall Partner
2018

Doceo becomes a ConnectWise Partner

Integrating IT service delivery with leading business automation tools.

Doceo becomes a ConnectWise Partner
2018

Doceo acquires Saxe & Associates

Expanding customer reach and technical capabilities.

Doceo acquires Saxe & Associates
2018

Doceo acquires Versa Technology

Strategically growing its regional presence and service depth.

Doceo acquires Versa Technology
2018

Doceo expands to Westminster, MD

Continuing strategic expansion across Maryland’s key markets.

Doceo expands to Westminster, MD
2018

Dave Snyder joins as VP of Service: Print Technology

Strengthening technical leadership and service team performance.

Dave Snyder joins as VP of Service: Print Technology
2018

Denny Rager joins as VP of Service: Print Technology

Supporting scalable service operations across growing regions.

Denny Rager joins as VP of Service: Print Technology
2018

Doceo becomes an Authorized Dell Reseller

Adding enterprise-class IT solutions to its portfolio.

Doceo becomes an Authorized Dell Reseller
2018

Name and Logo Updated to Doceo

Refreshed to reflect a broader vision and modern brand identity.

Name and Logo Updated to Doceo
2019

Doceo recognized again on Inc. 5000 Fastest-Growing Companies list

Continuing momentum with sustained year-over-year growth.

Doceo recognized again on Inc. 5000 Fastest-Growing Companies list
2019

Doceo expands to State College, PA

Expanding into Central PA to support businesses across Penn State markets.

Doceo expands to State College, PA
2019

Aaron Fineberg joins as VP of Sales: Print Technology

Driving revenue growth and sales team development in new territories.

Aaron Fineberg joins as VP of Sales: Print Technology
2020

Doceo becomes an Authorized Xerox Dealer

Expanding production print capabilities and brand portfolio.

Doceo becomes an Authorized Xerox Dealer
2020

Alice Muldrow joins as VP of HR

Championing people-first leadership and team culture development.

Alice Muldrow joins as VP of HR
2020

Doceo acquires Copy Doctors

Extending service coverage and customer base in Northern Virginia.

Doceo acquires Copy Doctors
2020

Doceo expands to Chantilly, VA

Entering the Northern Virginia market to serve growing demand.

Doceo expands to Chantilly, VA
2021

Doceo Acquires Future HQ Property in York Township

Purchased the former Ruby Tuesday at 255 St, with plans for an 80% rebuild.

Doceo Acquires Future HQ Property in York Township
2021

Headquarters remodel completed

Modernizing infrastructure to support collaboration and scalability.

Headquarters remodel completed
2021

Doceo expands to Lebanon, PA

Further expanding footprint in Eastern Pennsylvania.

Doceo expands to Lebanon, PA
2021

Outsourced Printing Division launches

Providing high-volume, large format, and custom finishing services.

Outsourced Printing Division launches
2022

Doceo named to Inc. 5000 Fastest-Growing Companies list

A third national recognition for consistent growth and impact.

Doceo named to Inc. 5000 Fastest-Growing Companies list
2022

Doceo acquires Business Machines Inc.

Bringing new customers and team members into the Doceo family.

Doceo acquires Business Machines Inc.
2022

Doceo acquires Reliable Office Technology Corp.

Strengthening its market position and regional service capabilities.

Doceo acquires Reliable Office Technology Corp.
2022

Doceo Named SonicWall Gold Partner

Advanced from Silver to Gold, recognizing Doceo’s cybersecurity expertise.

Doceo Named SonicWall Gold Partner
2022

Doceo expands to Bel Air, MD

Expanding Maryland service coverage and market leadership.

Doceo expands to Bel Air, MD
2023

Doceo named a Best Place to Work

Doceo earns recognition for employee satisfaction and culture.

Doceo named a Best Place to Work
2023

Doceo becomes an Authorized Canon Dealer

Further expanding print technology offerings to meet diverse needs.

Doceo becomes an Authorized Canon Dealer
2023

Doceo becomes an Authorized Epson Dealer

Adding advanced inkjet solutions to its print portfolio.

Doceo becomes an Authorized Epson Dealer
2023

Doceo Again Makes Inc. 5000 List

Recognized for sustained growth through expanded services and market reach.

Doceo Again Makes Inc. 5000 List
2023

Earns Toshiba Dealer of the Year Status, for the Eastern United States.

Recognized for excellence in service, sales, and client satisfaction.

Earns Toshiba Dealer of the Year Status, for the Eastern United States.
2023

Doceo expands to Frederick, MD

Supporting growing commercial clients in the Frederick region.

Doceo expands to Frederick, MD
2024

Best Place to Work – Second Year Running

Honored for a people-first culture and exceptional workplace experience.

Best Place to Work – Second Year Running
2024

Inc. 5000 Honoree – Fifth Time

Recognized nationally for growth and culture as a five-time award recipient.

Inc. 5000 Honoree – Fifth Time
2024

Doceo acquires Document Essentials Inc.

Expanding its customer base and market share in Pennsylvania.

Doceo acquires Document Essentials Inc.
2024

Doceo acquires Terrapin Business Systems, Inc.

Broadening service reach in the Maryland region.

Doceo acquires Terrapin Business Systems, Inc.
2024

Doceo expands to King of Prussia, PA

Strategically entering the Philadelphia metro market.

Doceo expands to King of Prussia, PA
2024

Doceo expands to Altoona, PA

Increasing coverage across Western and Central PA.

Doceo expands to Altoona, PA
2025

Jim Haney joins as Chief Marketing Officer

Overseeing marketing, growth, AI, and division leadership.

Jim Haney joins as Chief Marketing Officer
2025

Todd Murtoff joins as VP of Sales – IT Division

Leading IT growth strategy and client engagement efforts.

Todd Murtoff joins as VP of Sales – IT Division
2025

Doceo celebrates 20-Year Anniversary

Two decades of trusted service, local roots, and national recognition.

Doceo celebrates 20-Year Anniversary
2025

Doceo acquires Unison Business Systems

Welcoming new customers and deepening service capabilities in Maryland.

Doceo acquires Unison Business Systems
2025

Doceo becomes an Authorized Pitney Bowes Dealer

Expanding solutions portfolio to include Pitney Bowes’ industry-leading shipping software and advanced mailing systems.

Doceo becomes an Authorized Pitney Bowes Dealer
2025

Doceo spotlighted in The Cannata Report’s 2025 Dealer Tour

Featured for its values-driven growth, leadership focus, and strategic momentum.

Doceo spotlighted in The Cannata Report’s 2025 Dealer Tour
2025

Doceo acquires Print Technology Division of Landis Office Center

Strengthening its presence and support across Maryland.

Doceo acquires Print Technology Division of Landis Office Center
2025

Doceo reaches 100 employees

A milestone reflecting the company’s steady growth and strong culture.

Doceo reaches 100 employees
2025

Doceo acquires Print Technology Division of Graffen Business Systems

Expanding presence in the Philadelphia market while welcoming new customers and reinforcing service delivery.

Doceo acquires Print Technology Division of Graffen Business Systems
2025

Doceo becomes an Authorized Kyocera Dealer

Broadening Doceo’s portfolio of “proven” print technology to support diverse business needs.

Doceo becomes an Authorized Kyocera Dealer
2025

Doceo named one of Central PA’s Fastest Growing Companies

Recognized for sustained growth, strategic expansion, and client-first service across the Mid-Atlantic region.

Doceo named one of Central PA’s Fastest Growing Companies
2025

Doceo expands to Hunt Valley, MD

Expands Maryland presence to serve Greater Baltimore region.

Doceo expands to Hunt Valley, MD
2025

Doceo featured as the August 2025 cover story in ENX Magazine

Recognized for leadership, strategic growth, and people-first culture, Doceo’s story—led by John Lewis.

Doceo featured as the August 2025 cover story in ENX Magazine
Our Footprint

Proudly Serving the Mid-Atlantic

With 14 offices across Pennsylvania, Maryland, and Virginia, Doceo combines local presence with regional strength. Wherever you are in the Mid-Atlantic, a proven Doceo team is nearby, ready to support you.

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Explore Doceo

Discover more about our people, culture, opportunities, and the communities we serve. Each section tells a part of our story and how we continue to grow together.

Customer Testimonials

Hear directly from the organizations we serve. Their words reflect the trust, results, and long-term relationships that define Doceo.

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Meet Our Senior Leaders

Get to know the proven leaders behind Doceo. Our senior leadership team brings decades of expertise, vision, and a commitment to putting people first.

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Careers

Doceo is more than a workplace—it’s a community. Explore opportunities where people come first, growth is encouraged, and results are celebrated.

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Newsroom

Stay current with Doceo news, press releases, and thought leadership as we continue to grow and shape the industry.

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Locations

Serving the Mid-Atlantic with 14 offices across Pennsylvania, Maryland, and Virginia. Find your nearest Doceo location.

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Contact Us

Have questions or ready to start a conversation? Reach out to Doceo—we’re here to help.

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What We Stand For

At Doceo, every decision comes back to people. We measure success by the experiences we deliver, the trust we build, and the results we achieve together.

Service

We lead with a servant’s heart, always.

Responsiveness

Quick, clear, and dependable support.

Innovation

Practical solutions powered by technology.

Integrity

Trust built on consistency and accountability.

Ready to Write the Next Chapter?

Our story is still being written—every client, every project, every partnership adds a new chapter.
If you’re ready to see how Doceo can support your goals, let’s talk.