Bill Baldauf brings decades of experience in client support and service systems. His leadership is marked by operational excellence and a steady commitment to doing things right.
Bill Baldauf
1 min read
Bill Baldauf brings decades of experience in client support and service systems. His leadership is marked by operational excellence and a steady commitment to doing things right.
The office is buzzing with holiday energy. Someone’s organizing the Secret Santa exchange, the break room calendar shows three party dates circled in red, and your team is already planning out-of-office replies for that final week of December. It’s the time of year when business slows down, guards drop, and everyone’s focus shifts from quarterly […]
When your finance team worked from the office, printing a confidential client proposal was straightforward. Click print, walk to the secure MFP, swipe your badge, grab your documents. Three layers of protection controlled who accessed what. Today, that same proposal might route through an employee’s home network, print on an unmanaged device they bought at […]
What if your print fleet is costing 40% more than necessary, but you can’t prove it to leadership because you don’t have the data? For IT directors managing distributed print environments across Pennsylvania, Maryland, and Virginia, this isn’t a hypothetical—it’s a daily reality. According to Gartner research, companies spend up to 3% of annual revenue […]
