Let’s start with the basics, what is VoIP? VoIP, or Voice over Internet Protocol, is a system that will allow its users to make telephone calls utilizing their internet connection, as opposed to those limiting copper lines. The system works by converting sound into data, which is then sent from user to user via the Internet. While there’s more to it than that, those are the basic principles. VoIP has revolutionized communications for many businesses and it could do the same for yours if you take a few moments to look at the benefits.

Here are five features of VoIP that could enhance your business.

1. VoIP can save your business money.
Hosted telephone systems generally work out to be far cheaper per month than analogue lines, with long distance calls significantly less expensive to make. Most reputable VoIP providers offer unlimited calling minutes, local or long distance at a fixed rate that is reasonable, consistent and an affordable monthly fee.

2. VoIP is flexible & scalable.
VoIP is ideal for small, medium or growing businesses and organizations. Cloud hosted telephone systems are scalable, which means they grow with your business. It’s simple to add users or extensions and to move your physical location simply by unplugging your phones and plugging them in at the new address.

3. A VoIP system can be up and running quickly.
VoIP phone systems hosted in the Cloud are setup via remote access by the experts at your service provider. Your business won’t be left for a number of days while you wait for an engineer to be able to arrive at your location. Setup is quick and the support team will be able to talk and walk you through using your new system over the phone.

4. VoIP can be accessed anywhere.
VoIP is fantastic for businesses that are always on the move, whether you’re working from home, taking a trip abroad or moving between offices. With a hosted business phone system and a Softphone App, you’ll be able to access your service from anywhere in the world, connecting with clients and colleagues in an instant.

5. VoIP is secure, safe & reliable.
Your phone system is your link to your customers and your main means of doing business. The best VoIP providers have hosted systems with built in redundancy, to ensure continuity of service. Should you lose power or your internet connection, your phone system is still up and able to answer and direct calls for you.

Interested in learning more about the advantages of VoIP? Contact Doceo today!