Doceo Support Center
Let's Talk!
I’d Like More Info Let’s Talk
Where Expertise Meets Execution.

Proven People. Proven Results.

For more than 20 years, Doceo has helped businesses optimize productivity, efficiency, communication, and customer experience
—by pairing expert teams with purpose-built solutions.

Schedule a Discovery Call

2-3

Hour Response Time

15

Local Service Locations

94%

Customer Retention Rate

95

Net Promoter Score (NPS)

Aligned Technology. Trusted Execution. Real Results.

What We Solve?

We help businesses like yours run smarter with clear, performance-driving solutions:

What Our Clients Say

Productivity

Fewer interruptions, more uptime

Efficiency

Streamlined workflows and processes

Communication

Clearer internal and customer collaboration

Customer Experience

Higher satisfaction and loyalty

IT Solutions Print Technology Outsourced Printing Marketing Services

Then we deploy solutions that match:

IT Solutions

Secure infrastructure, expert support, cloud, and cybersecurity—ensuring your systems support your teams.

Print Technology

Smart office devices and fleet management that streamline cost and eliminate paper pain points.

Outsourced Printing

In-house production for high-volume print, finishing, and mail fulfillment—so you can focus on your core.

Marketing Services

SEO-first strategy, content, web, and social to grow awareness and generate leads without waste.

Our Strategic Business Partners.

Trusted Solutions. Proven Brands. Backed by Doceo.

Why Doceo?

A Customer-First Commitment That Runs Deep.

  • Proven People — tenured professionals with deep expertise, servant hearts, and a track record of showing up, following through, and doing things right.

  • Proven Results — measurable outcomes that drive growth, efficiency, and peace of mind -powered by people who deliver.

  • Unwavering Focus on the Customer — every decision is guided by what’s best for you.

  • 2‑Hour Average Response Time — because downtime costs money.

  • 5 Star Google Reviews — consistently earned through results, relationships, and a 20-year track record of trusted service.

  • Family- and Employee-Owned — we’re invested in your results because we own the responsibility, not just the job.

  • Solutions, Not Sales Pitches — no packaged programs, no fluff, no pressure.

Learn About Our Approach
Doceo - Jim

“We hire givers, not takers. It’s either in your DNA or it’s not — our people show up, follow through, and execute with a servant’s heart.”

John Lewis CEO

Real Feedback. Real Results.

Hear from some of our amazing customers who are building faster.

Doceo
5.0
Based on 76 reviews
powered by Google
review us on
Olive Dearone
15:32 26 Feb 25
Alice was excellent in helping us determine if a switch to Doceo Services would be beneficial to our non-profit. She helped to guide us each and every step of the way. She handled pricing and ordering, plus removal of the old equipment. Her team including Chris ensured the transition was seamless and stress free while saving much needs dollars on a monthly basis. Thank you Doceo!
Brigette Elliott
19:49 08 Jan 25
Doceo has been there every time we have need them for copier issues with in a few hours. They are a great team to have on board.
dave hoffheins
17:54 19 Nov 24
Our organization was in need of a new large-format printer, and after shopping around online and locally, we gave Doceo a call and they were able give us expert advice on a few options, and quote us competitive prices for a new printer. They did a quick tour of the building before the printer arrived, so delivery and set-up were a breeze. Everything was unloaded, installed and up and running in less than 45 minutes. Our new printer has been stellar, and the customer service from Doceo has been top notch! We'd highly recommend them for your office technology needs!
Russell Reeser
20:26 15 Nov 24
Doceo provides reliable equipment with great technology, and their customer service is excellent! The sales process is collaborative with a focus on our needs, and the support team is very responsive.
Jordan Good
18:00 13 Nov 24
My firm, C.S. Davidson, has used Doceo for years and we've been very happy with their service. More recently, it's been a pleasure to work with Andrew Koplitz...who was very attentive to our particular needs and built a relationship vs. making a quick sale.
Matthew Musser
11:34 13 Nov 24
We’ve been using them for years. They are always helpful and responsive.
Kristi Russell
10:39 13 Nov 24
Andrew is great to work with. He is very responsive and gets us what we need in a timely manner. Highly recommend!
Manchester Borough
17:03 08 Nov 24
Kristen Wolf was extremely helpful, professional and a pleasure to work with. She made the process seamless. Highly recommend DOCEO and their exceptional team!
Kevin Anderson
21:38 07 Nov 24
Kristen Wolf did an outstanding job with the transfer; Chris Prestopine had us up in running in no time without any issues. Good team to work with
Kim Hackett
21:10 07 Nov 24
Manchester Township has been a Doceo client for many years. We have three copiers and a Managed Service Agreement for our IT services. The continuity of services is very helpful to manage all our technology needs. The service team is professional, prompt, and well trained. I also appreciate how their staff helps the township by suggesting cost effective programs. I highly recommend Doceo for all your technology needs!
mike howe
03:01 07 Nov 24
always prompt with sales or service
Ron Unger
20:47 05 Nov 24
Mark O'Reilly
15:36 09 Oct 24
Jason McSherry
21:12 07 Oct 24
At York Literacy Institute, we couldn't be more pleased with our equipment and service from Doceo. They have a solution for whatever we need - big or small. If their services are something you are looking for at your organization, make Doceo your first call.
Kate Landro
14:31 03 Oct 24
If I could give Doceo 10 stars I would. They responded quickly to my needs and showed up within an hour of reaching out. Dave Snyder was AMAZING to work with and helped us trouble shoot our older and out of "contract/waranty" copier. It was unbelivable! He knew all the little tricks and got our printer/copier up and running. By the time Dave left I felt like I had a friend for life. YOU WANT TO USE THIS COMPANY!! Hands down the best coustomer service and soo knowledgeable! Best experience I've ever had with copier repair. Frederick, Maryland they are opening a new office in our town! I know they will crush it with coustomer service and know how. - Kate Landro, Recruiter, AMADA Senior Care Mid-Maryland
Mellon Jewels
14:28 03 Oct 24
Doceo service is simply the best! We very seldom have to call because the copier is very efficient! I would recommend the brand and service! Madeline Bradley, Explore York!
Kayla Stone
12:59 01 Oct 24
Our Doceo copier has been one of the best editions to our office at Lemonade Property Services. The team at Doceo from start to finish and all things in between has been phenominal and we couldn't be happier!
Daniel Ferry
12:51 01 Oct 24
Doceo provides the best support. They are helpful and quick to respond when you need something. The printers are high quality and the pricing is super affordable! Stop your search here and give them a call! 📞
Grant Gouker
18:27 24 Sep 24
Doceo has been a great partner to work with to help us upgrade and grow our Southern Area Fire and Emergency Rescue organization.
jenny ward
10:48 10 Sep 24
Martin is hands down the most thorough support person you could ask for, and he's very knowledgeable and friendly. Customer service is exceptional, I LOVE working with Doceo!
BRIDGET HAHN
20:44 29 Aug 24
One happy customer here. Robert is a top notch. Whether it is a big problem or a small one. I can always count that they will get back to me when I need them.
Mark Swomley
00:15 23 Jul 24
Doceo delivered excellent service to Maria's business - IDC Gift! From the time we ordered the copier, through delivery and setup, to questions we had about features, Doceo has been there for us! We would highly recommend them, whether a small business like Maria's, or a larger business, municipal entity, or school district, Doceo Delivers!
Tekoa Hawkins
03:34 11 Jun 24
Donna Chandler
16:41 15 May 24
JE Good Consulting Engineers has used DOCEO as our ‘Go-To’ for our printer/copier/scanner solutions for over 9 years. With the recent addition of Canon color systems to their wide-format line, we can now call on DOCEO for service/supplies for our end-of-life large-format plotter too. While a new printer or plotter will be in our future, DOCEO prioritizes our needs and goals rather than simply pushing to make a quick sale. They are true partners. Shout out to our Senior Technology Advisor, Kristen Wolf, and the exceptional team of service technicians and staff and DOCEO! Their unwavering reliability, top-notch service, and commitment to meeting our evolving needs have made them an indispensable part of our operations. Highly recommend!
Front Desk
20:53 01 Feb 24
I want to express to Doceo (Ron Toth) for the 4 machines that has improve our production 100%. The quality and speed is unspeakable. If there is anything we at ION International Training Center can do feel free.
Deb Gepfer
16:09 28 Jan 24
I have worked with the good folks at Doceo for 10+ years for my church, Maytown Church of God. They have always gone above and beyond to meet our needs and I highly recommend them for your office needs.
Rebecca McGee
16:55 07 Dec 23
Martin provided EXCELLENT technical and customer support!!!! I am so very grateful to him for figuring out how we can print addresses on our small envelopes. What impressed me even more is that he had me run through the actual printing of them while still on the call with me to be absolutely sure everything did work in the execution. Thanks to Martin, I have received the gift of time in NOT having to print labels which would then have to be manually adhered to the envelopes - which I was close to doing. Thank you for making this work, Martin!
Steve F
20:37 20 Oct 23
Hillary Tremblay Hasson
15:53 11 Oct 23
Doceo was easy to work with and helped our non-profit secure a new copier for our new location that is easy to use, functional, and cost-effective. We can't thank Doceo enough for their support!
Lisa Watson
16:48 18 May 23
We had an overall great experience with Doceo! Ken was exceptionally professional. He always made sure our office was taken care of and would even check in with us before going out of town for any length of time. The IT desk support was quick to respond and resolve the few issues we had. Employee onboarding was smooth; Doceo was attentive to all the particulars we might need for each employee.
Susanne Reynold
14:12 16 Feb 23
We have been a Doceo customer for over 10 years. They offer state of the art equipment and their knowledgeable, friendly staff always make sure we have the most efficient equipment for our needs. Their customer service is to be commended. Doceo has multiple methods for contacting them to enter service requests and they have always been addressed immediately. The Service Technicians are very respectful and work very quickly, whether they are doing routine maintenance on equipment or helping with IT solutions.
Our Learning Center

Looking for answers before you buy?

Our blog and resources follow the They Ask, You Answer model—no fluff, just straight insight across IT, print tech, production, and marketing.

Request More Information Learning Center

Let’s Talk About What’s Next for Your Business

Whether you’re exploring or ready to act, Doceo is here to guide and grow with you.

Let's Talk Image

Remembering Dave Bryson. Supporting the Fight Against ALS.

The David J. Bryson Memorial Fund was created by Doceo to honor the life and impact of our Co-Founder and VP of Service, Dave Bryson. Known for his professionalism, generosity, and humor, Dave faced ALS with courage and inspired everyone who knew him.

Your donation supports ALS United Mid-Atlantic in advancing treatments, searching for a cure, and helping those living with ALS live life to the fullest.

Donate Now
Content Image